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543 Pay is a new product of cGrate Zambia that allows customers to access their
bank accounts and mobile money on WhatsApp and SMS.  

To use this product the customer needs to ensure that;


 

    What is 543 pay?

543 Pay is a cGrate product that allows customers to access their bank accounts and mobile money through WhatsApp and SMS. In order to use this product, the customer needs to have a bank account or a mobile money account. For the bank account holders, the customer needs to be registered on mobile banking with their bank.

543 Pay’s key features & functions:

How to register with 543 Pay

 

PAY

This function allows customers to pay merchants.

How to perform a Pay transaction

Step 1
On your WhatsApp or SMS chat type: Pay(space) PayID(space) Amount then send.

Step 2
Enter PIN on prompt to confirm payment.

Once payment is approved, you will receive a message on your WhatsApp or SMS chat showing the transaction was successful.

SEND

This function allows customers to send money to other registered 543 customers.

How to perform a Send transaction

Step 1
On your WhatsApp or SMS chat type: Send (space) Mobile number (space) Amount then send.

Step 2
Enter PIN on prompt to confirm payment.

Once the transaction is approved you will receive a message on your WhatsApp or SMS chat showing the transaction was successful.

     

543 Pay has a total of 8 functions which customers to perform different types of transactions including:


Hello - This function allows customers to register with the service by first saving the 543 Pay contact “+260 211 840 004” then sending “Hello” on the WhatAap chat or by simply sending “Hello” to “543” via SMS

Pay - This function allows customers to pay for products and services  

Buy - This function allows you to buy airtime, Zesco units and pay for your tv subscription such as DSTV, GoTv and TopStar  

Send - Allows you to send money to a registered 543 Pay user  

Change Bank - This function allows you to change your default bank  

CashOut - This function allows you to withdraw cash from any 543 Pay Agent  

Balance - Allows you to check your balance on the default account  

Help - Gets details of all the functions on 543 Pay  

543 PAY – Terms and Conditions
Support

"For products support, give us a call anytime between 7:30am - 10pm on weekdays or send us an email.